NGIS brings multi-operator indoor connectivity to the new hospital in Guadeloupe

An important first milestone

At the new hospital in Pointe-à-Pitre, Guadeloupe, NGIS is helping build the mobile connectivity layer behind one of the most significant healthcare infrastructure projects in the French Antilles.

Delivered by the French team, the project spans six sectors and will ultimately include more than 250 active low power antennas. Today, around 150 antennas have already been successfully integrated, bringing the first half of the site into service with indoor multi operator 4G and 5G from the start.

Why connectivity matters in a hospital

In a hospital, connectivity is about far more than coverage alone. It supports coordination between teams, helps information move quickly across departments and contributes to more responsive day to day operations.

As healthcare environments become more digital, reliable indoor connectivity becomes part of the wider ecosystem that helps people, systems and data work together in real time. In that sense, mobile coverage is not a secondary layer. It is part of the building’s operational backbone.

NGIS from validation to commissioning

For NGIS, this project goes well beyond equipment delivery. Our role included validating the design and installation plans, providing and delivering the equipment, supporting the local team during setup, and carrying out site commissioning.

NGIS also provided the remote supervision solution and supported Orange with remote actions until the site could operate in a stable, alarm free state. At reception, supervision is transferred to Orange.

A strong technical foundation

The solution deployed at the new hospital in Guadeloupe is designed as a multi operator indoor 4G Behind the project sits a robust technical architecture. The site is designed as a multi operator DAS supporting four mobile network operators, combining 900 and 2600 SISO layers with 1800 and 3500 MIMO layers.

For non technical readers, the objective is simple: stable, high quality indoor 4G and 5G coverage in a large and demanding hospital environment.

Remote integration in a challenging setting

One of the more interesting aspects of the project is the way NGIS continues to support the rollout remotely. The next phase depends on the local installer completing the installation of the remaining antennas. Once that is done, NGIS will carry out the next integration remotely through a 4G modem connected to the DAS supervision system.

That remote setup was not without challenges. Working with a site in Guadeloupe meant dealing with longer communication delays and the characteristics of the local 4G service. Even so, the project shows how NGIS combines engineering expertise, commissioning know how and remote supervision capabilities to keep complex deployments moving forward.

Supporting the hospital of today and tomorrow

As more of the hospital comes online, the project will continue to expand alongside the site itself. For NGIS, it is a strong example of what indoor connectivity means in critical environments today: not an add on at the end, but an essential layer that supports the hospital of today and the more connected healthcare environments of tomorrow.